Sunday, October 26, 2008

Kupkakz...not Kool!

I took my daughter and some of her girls to this new place called Kupkakz, it's new in town and we thought it would be a fun place to go celebrate her 14th birthday. I mentioned it to a friend of mine and she said she had gotten one of their cupcakes and that it was dry. I figured it must have just been an off day for them and didn't give it much more thought. We go in around 2:00 on a Saturday afternoon. By this time, about half of their cupcake selection was out and they told us they would not be replenishing. A couple of the girls were bummed because they wanted the Pretty in Pink and that was one of the kinds they were out of. I also thought both workers were pretty rude, I guess rude isn't the word, just BLAH. I had a group of girls and we were obviously celebrating something and we didn't get ANY small talk from either employee. Not a "is it your birthday?" or "looks like you girls are out having fun", nothing. When one of the party goers was being dropped off, her mom came inside. She asked me if I had ever tried one of the cupcakes and I said no. She said, "I had one the other day and it was really dry, I am going to give them another try." All the girls got their orders and she and I got ours too. We sat down and started in. "How's yours?" she asked. "Dry", I said. "Mine too", she replied. Neither one of us finished our cupcake and my daughter threw half of hers away. She has quite the sweet tooth, so that was saying something. I doubt we will be visiting again anytime's not like they asked us back either! I think if they are charging $2.50 for a dry cupcake that is on the tiny side, they need to do some tweaking to their recipes and possibly think about some customer service training.

The trip to the mall afterwards was much more fun!

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